| This course provides an easy to follow introduction to the key principles of process control and capability. The objectives are: |
| 1. |
To enable personnel with little or no prior knowledge of statistical methods to understand how these methods can support the
management and improvement of business processes. |
| 2. |
How SPC can help with understanding the sources of variation which affect a process. |
| 3. |
To familiarise personnel with the terminology used in an SPC context to enable them to communicate with others. |
Typically 1 day.
Managers, supervisors, shift/team/section leaders,
process setters and operators, buyers, marketing/sales personnel, etc.
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